This Privacy Policy applies to Picpee (“we”, “us”, “our”) and describes how and why we may collect, store, use, and/or share (“process”) your personal information when you use the services we provide (“Services”), including but not limited to the following:

Visiting our website at picpee.com or any page that links to this Privacy Policy;
Using services provided through Picpee’s website, mobile applications, or other digital platforms;
Interacting with Picpee through online or offline sales, marketing, or events.

1. Information We Collect

We collect personal information from you in two ways: (1) information you voluntarily provide, and (2) information collected automatically when you use the Picpee Services.

Personal Information You Voluntarily Provide

We collect personal information that you provide directly when you:

Register for an account or use the Services
Request support, contact us
Participate in promotions, marketing, surveys
Or express interest in our products/services.

The types of information we may collect include:

First and last name
Email address
Phone number
Mailing address
Job title or occupation information
User name and password
Contact preferences
Authentication data
Billing address

NOTE: Sensitive information: We do not collect or process any type of sensitive information (e.g., medical data, religion, race, etc.).

Payment Data

When you make a payment through Picpee, we may collect data necessary to process the transaction, such as:

Payment Card Number
Security Code (CVV)

Information Collected Automatically

Some information is collected automatically when you use our Services. This information does not directly identify you, but helps us improve the performance and security of our systems.

Automatically collected information includes:

Access logs and usage data
- IP address
- Browser and device type
- Operating system
- Pages visited
- Time and frequency of use
- Usage behavior such as searches, interactions, button presses, system errors
Device information
- Device name
- Hardware type
- Operating system and version
- Internet or mobile service provider
Location data (if permitted)
- We may determine your approximate location through your IP address, GPS, or information from your browser/device.
- You can opt out of sharing location data by turning off location access from your device or browser.

Cookies and Tracking Technologies

Like many online services, we use cookies and similar technologies to:

Identify devices
Analyze user behavior
Optimize user experience
Improve service speed and stability

Your Commitment: You agree that all personal information you provide to us is true, complete, and accurate, and that you will promptly notify us of any changes.

2. How We Process Your Information

Primary Purposes of Processing Personal Information

Create and manage user accounts: To facilitate registration, login, and maintenance of your account on the system.
Provide and maintain the Services: To ensure that you can access, use, and benefit from the features, tools, and functionality of the Services.
Customer support: Answer questions, process requests, and assist you during your use.
Administrative communications: Send notifications regarding your account, services, policies, and other important updates.
Perform and manage transactions: Process orders, payments, refunds, exchanges, or related transactions.
Enable interactions between users: If the Services allow messaging, sharing, or interactions, we process information to support these functions.
Send surveys and collect feedback: To improve the quality of future services and products.
Relevant marketing and advertising (if permitted): Send emails, promotional information, or display advertisements that are relevant to your interests and usage behavior. You can opt out of receiving marketing information at any time.
Analyze and improve the Service: Evaluate the effectiveness of campaigns, improve performance, and upgrade functionality.
Security and fraud prevention: Detect, monitor, and handle fraudulent behavior, violations of terms, or threats to the system.
Protect safety: Process information when necessary to protect the identity or safety of users or others.

Processing Data and Files Stored by You at Picpee

In addition to personal information, we may also process files, data, and content you store on our systems for the following purposes:

Training artificial intelligence and improving software: Improving the quality of recommendations, automated features, or the overall user experience.
Extracting aggregated non-personal data: Such as general location information, demographics, or usage trends for analytics.
Creating non-personal marketing content: Using data to suggest more relevant designs, creatives, or content to each user group.
Analyzing metadata: Recording device type, file format, resolution, etc. to optimize service compatibility and performance.
Providing creative suggestions or content: Suggesting ideas based on drafts or archives you have saved on the platform.

NOTE: Users may refuse to allow the use of data for the above purposes without affecting the quality of the Core Service.

3. Data Retention and Deletion

If your account is canceled or you voluntarily terminate your use of the service, you will have 30 days to download or back up all your data from the Picpee system.

After the above period, we may permanently delete data as part of the system maintenance process, unless the law requires longer retention.

4. Legal Basis for Processing Personal Information

We only process your personal information where we have one or more valid legal bases, in accordance with applicable law. Specifically:

Your consent: We process personal data when you actively provide your consent for specific purposes such as marketing, content recommendations, or analysis of service usage behavior. You can withdraw your consent at any time.
Performance of a contract: We need to process your information to perform a contract we have entered into (e.g., creating an account, providing a service, processing payments) or to take pre-contractual steps at your request.
Compliance with a legal obligation: We may need to process data to comply with the law, such as storing accounting information or responding to a valid request from a regulatory authority.
Legitimate Interests: We process data when it is necessary for the legitimate interests of the company, for example: improving user experience, preventing fraud or abusive behavior, analyzing and improving products.

In all cases, we ensure that your privacy and interests are always prioritized and protected.

5. When and With Whom We Share Your Information

We only share your personal information when necessary, in strict compliance with our confidentiality principles. Sharing is always done with qualified parties, with a binding agreement, and for a specific, legitimate purpose.

1. Sharing with Third Party Service Providers

We may share your personal information with third party service providers, contractors, agents, or partners (collectively, “third parties”) to perform certain tasks on our behalf, such as:

Technical support, hosting, and system maintenance
Data analysis and performance measurement
Providing marketing and sales services
Processing payments or verifying accounts

All of these third parties are bound by contract to:

Process information only in accordance with our instructions
Not to share data again without permission
Protect data at a level equal to or greater than our policies
Delete or return data after the contract ends or upon request

Examples of third parties include:

Advertising networks
Cloud computing and data storage services
Analytical tools and performance monitoring (e.g., Google Analytics)
Account authentication and login platforms
Payment service providers
Product design, communication, and collaboration tools
Social media and retargeting platforms

2. Sharing in Special Situations

Business transfers:

If our company is involved in a merger, acquisition, restructuring, bankruptcy, or transfer of assets, your personal information may be transferred as part of that transaction. In all cases, we will require the receiving party to continue to protect the data in accordance with this policy.

Using Google services:

Google Analytics: We may use Google Analytics to analyze how you use the Services. You can opt out at: https://tools.google.com/dlpage/gaoptout
Google Maps Platform API: Some features may use APIs from Google Maps or Places, which may include sharing location data or searching for places. (See Google's privacy policy at: https://policies.google.com)

Internal affiliates:

We may share information with affiliates within our corporate or group of companies. These affiliates include:

Parents
Subsidiaries
Joint venture partners
Other entities under common ownership or control with us

Any sharing with an affiliate is subject to the same privacy policy as ours.

6. How Long We Retain Your Information

We only retain your personal information for as long as necessary to provide services, fulfill our legal obligations, and achieve the purposes set out in this privacy policy.

We will generally not retain personal information for more than 12 months after your account is terminated, unless a longer period is required by law (for example, for tax, accounting, or legal reasons).

When there is no longer a legitimate business need to process your information, we will either:

Delete
Anonymize, the personal information
Securely store and isolate it from further processing, until it can be deleted in accordance with our regular retention procedures.

We are committed to keeping data in compliance with legal requirements, data minimization, and information security.

7. Information from Minors

We are committed to protecting the privacy of minors and do not actively collect personal data from children under the age of 18. We do not target our services or marketing activities to children under the age of 18.

By using the Services, you confirm that you are at least 18 years old, or that you are a parent or legal guardian and have given your consent for a minor under your care to use the Services.

If we discover that we have inadvertently collected information from a child under the age of 13, we will immediately delete such data from our systems. If you suspect that we may be holding personal information from a child under the age of 13, please contact us at picpee.com@gmail.com for assistance.

8. Do Not Track

Some web browsers allow users to enable a "Do Not Track" (DNT) option to opt out of being tracked online by websites and services. However, we do not currently respond to DNT signals from browsers. To learn more about how you can control data collection, please refer to our Cookie Policy, which includes detailed instructions on how to opt out of cookies.

9. Security of Personal Information

We take appropriate technical and organizational measures to protect the security of your personal information against unauthorized access, loss, or misuse. These measures include industry-standard security technology and internal procedures, such as compliance with the PCI DSS Data Security Standard for credit card transactions.

Any third parties we work with are required to ensure that your data is handled securely and confidentially according to their contractual terms. Please note, however, that the transmission of data over the Internet is never completely secure. Although we make every effort to protect personal data, we cannot guarantee the complete security of data transmission.

Once we have received the data, we apply strict procedures to prevent unauthorized access. Registered users are also responsible for keeping their password confidential and not sharing it with third parties. If you need more information about our security measures, please contact us directly for support.

10. Your Privacy Rights

In some regions such as the European Economic Area (EEA), the UK, Switzerland, and Canada, users have rights under data protection law. These include the right to access, correct, or delete personal data, the right to restrict or object to data processing, the right to data portability (where applicable), and the right not to be affected by automated decision-making. You can exercise these rights by contacting us using the information at the end of this notice.

If you believe that your personal data is being processed unlawfully, you also have the right to lodge a complaint with your local data protection authority. Users in Switzerland can contact the Federal Data Protection and Information Commissioner.

Where the processing of your data is based on consent, you have the right to withdraw your consent at any time. This withdrawal does not affect the lawfulness of any processing that has already taken place and does not affect processing based on other legal grounds.

If you do not wish to continue receiving marketing or promotional communications from us, you can unsubscribe at any time by clicking on the unsubscribe link in an email, replying “STOP” or “CANCEL” to an SMS message, or by contacting us directly. However, you may still receive communications related to your account or the services you are using.

If you wish to review, update, or terminate your account, you can do so in your account settings. Upon request for account deletion, we will deactivate the deletion of your account and delete the relevant information from our operating systems. However, we will retain some important information for fraud prevention, legal compliance, or dispute resolution.

In addition, most web browsers allow you to control the use of cookies. You can refuse or delete cookies in your browser, or use the cookie management tools we provide. However, disabling cookies may affect some features of the Service.

If you have any privacy concerns or would like to exercise your rights, please contact us by email: picpee.com@gmail.com.

11. U.S. Residents Terms

This section applies if you are a permanent resident of the United States, depending on the state in which you live and subject to certain exceptions under the law.

Personal Information Collected

In the past 12 months, we have collected the following types of personal information from users:

Information provided by you: Including your name, address, email, passport number, driver's license number, social security number, gender, facial image, audio data (if you provide audio-related services), occupational information, education, and commercial information.
Information collected when you use the Services: Including your online identifier, IP address, device and browser information, purchase history, site browsing and interaction behavior, location data, content uploaded or viewed, and activity duration.
Third-party Information: We may receive personal information from service providers, advertising partners, or third-party accounts with which you have linked, including data similar to the above.
Inferences from the above information: We may make inferences about you from the above information, such as your interests or user behavior.

Uses of Information

We use this information to operate, improve, and personalize the Services as described in the “How We Use the Information We Collect” section of our privacy policy. We may also share information with third parties for business purposes.

In the past 12 months, all of the above types of information may have been shared with third parties for lawful purposes. We do not sell your personal information for direct payment, but we may share it with marketing partners to personalize advertising and content. This may be considered “selling” or “sharing” under some state privacy laws. You can opt out by visiting the “Do Not Sell or Share My Personal Information” page.

Your Rights

As a U.S. resident, you have the following rights with respect to your personal data (with some exceptions):

Access to Information: You have the right to request to know what we have collected about you in the past 12 months, including:
- (i) the type of information;
- (ii) the source of the collection;
- (iii) the purpose for which it was collected;
- (iv) the third parties with whom it was shared;
- (v) the specific content collected.
Deletion: You may request that we delete your personal information, unless limited by law.
Correction: You may request to update or correct the information you have provided.
Opt out of the sale of personal information.
Opt Out of Personalized Advertising.
Non-Discrimination: When you exercise any of the above rights, you will not be treated unfairly or denied services.

Requesting Through an Authorized Representative

You may authorize someone else to exercise the above rights on your behalf. The representative must:

Be an individual or business legally registered in the state
Provide documentation proving authority to act on your behalf
May be asked to verify your identity directly with us and confirm that you have given them permission to act on your behalf.

How to Exercise Your Rights

To exercise any of the above rights, please contact us using the information listed in the “Contact Us” section of the policy. We will verify your identity using your account information (e.g., email address) and may request additional official identification if necessary.

Picpee's Customer Support team is available 24/7 to assist you with any questions regarding the Site or the Privacy Policy. Contact us at picpee.com@gmail.com.